Build a Business That Grows Beyond You
I’ve built it, run it, fixed it, scaled it, and poured my heart into it. Now I help founders do the same, with clear strategy, a culture worth protecting, and experiences people keep coming back for. Because building something great is too important, and too hard, to figure out alone.
Vision
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Strategy
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Sustainable Growth
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Vision ✳︎ Strategy ✳︎ Sustainable Growth ✳︎
For owners who know the business could be doing more, but can't see where to start.
In 30 days, we step back from the day-to-day and look at your business with fresh eyes. I find where you're losing money, time and momentum, and where your biggest opportunities are hiding. You leave with a clear, prioritized plan for what to do next.
What we do together
A kickoff conversation about where you are and where you want to go
A review of your numbers: sales, pricing, labor and costs
A SWOT analysis of your business and your local market
An 80/20 look at what's driving most of your results, and what's draining most of your energy
A walkthrough of your business, in person or virtual, plus short conversations with key team members
What you get
Your top five leaks and opportunities, ranked by impact
A 90-day growth playbook with clear priorities, owners and next steps
A 90-minute session to walk through the plan together
30-day sprint + 3 monthly check-ins · $3,500
The Growth Strategy Sprint
For founders who are the bottleneck in their own business, and know it.
If every decision, question and problem still lands on your desk, your business can only grow as far as you can stretch. Over eight weeks, we build the two things that let a business run without you: a culture your team lives by, and the systems that support it.
Culture comes first. It's the heart of what you've built, and it's the part most owners are afraid to lose when they step back. When your team knows what you stand for and how to act on it, they make the decisions you would make, even when you're not in the room.
What we do together
Put your culture into words: your values, your standards, and what they look like in everyday moments with customers and with each other
Coaching on how to lead culture through other people: hiring for it, onboarding into it, recognizing it, and addressing it when it slips
Decide what to delegate first, and to whom
Build the systems your team needs to run without you: role descriptions, checklists, and simple KPIs with an owner for every number
Set up a meeting rhythm (weekly, monthly and quarterly) that keeps everyone accountable and moving
Tighten the tools and workflows that waste your team's time
What you get
A culture playbook: your values, what they look like in action, and how to hire, onboard and recognize for them
A bottleneck map and a delegation plan
Role descriptions and core checklists for your key positions
A one-page KPI scorecard and a meeting cadence your team can run
Weekly 60-minute working sessions with me for eight weeks
8 weeks · $6,000
Built to Run Without You
For founders launching something new, or ready to make an existing business feel like a place people belong.
The businesses people love aren't just good at what they sell. They make people feel welcomed, cared for and part of something. That doesn't happen by chance; it's designed. Whether you're opening a new concept or reimagining the one you have, we build hospitality into every part of the experience: how people find you, how they're greeted, how they're remembered, and why they come back.
You choose the path that fits.
Path A: New Concept Launch · 12 weeks · from $9,000
For a new restaurant, shop, studio, tasting room, venue or service business, from idea to opening day.
Concept and positioning: who it's for, what makes it different, and the feeling you want people to leave with
The guest experience, mapped moment by moment from first click to farewell
Community and belonging built in from the start: rituals, events, regulars, and how you'll recognize the people who show up
Launch plan and timeline: pricing, team, training and opening sequence
Biweekly working sessions through opening
Path B: Experience Redesign · 6 weeks · $4,500
For an existing business that's good, but not yet unforgettable.
A review of your current customer journey, including an optional mystery shop
Where the experience feels transactional, and where it could feel personal
Ideas to build community and loyalty: regulars programs, gatherings, small gestures of care
Service standards and team training so the experience happens every time, not just when you're there
A redesigned experience blueprint and a 60-minute team workshop
Hospitality by Design
After your package
A plan is only as good as what happens next.
If you'd like me alongside you while you put it into action, we can keep working together as your strategic advisor, at $150/hour with a 15-hour monthly minimum.
Not sure where to start? Most clients begin with the Growth Strategy Sprint. It shows us exactly where your biggest opportunity is, and which package, if any, makes sense next.
Why We're Different
We're Operators First
We're not consultants who study the hospitality industry from the outside. We own and actively operate a portfolio of thriving hospitality businesses. Every challenge you're facing, we've faced. Every system we recommend, we've built and tested ourselves.
We Only Win When You Win
In our Management and Investment partnerships, our compensation is directly tied to your results. We're not here to collect a fee and move on—we're here because we believe in what you're building, and we're invested in making it work.
